If you’re in the market for a new truck or looking for exceptional service for your Peterbilt vehicle, The Peterbilt Store in Knoxville is your go-to destination. This comprehensive guide will walk you through everything you need to know about this reputable store, from its background and services to practical tips for getting the most out of your visit.
Overview of The Peterbilt Store Knoxville
Located in the heart of Knoxville, Tennessee, The Peterbilt Store has built a solid reputation as a premier retailer of Peterbilt trucks and parts. Known for its commitment to quality and customer service, this store caters to both individual buyers and businesses looking for reliable transportation solutions.
History and Legacy
The Peterbilt Store has a longstanding history in the trucking industry. Established with the mission of providing high-quality vehicles and exceptional service, the store has grown to become a trusted name among drivers and fleet managers alike. With decades of experience, the knowledgeable staff is equipped to handle everything from sales to maintenance.
Mission and Values
At The Peterbilt Store Knoxville, the mission is clear: to provide customers with top-notch products and services while fostering a community of loyal clients. The store values integrity, quality, and customer satisfaction, ensuring that every interaction leaves you with a positive experience.
Why Choose The Peterbilt Store Knoxville?
Wide Range of Trucks
The Peterbilt Store offers an extensive selection of trucks to cater to various needs. Whether you’re in the construction, logistics, or any other heavy-duty sector, you’ll find trucks that meet your specifications.
Popular Truck Models
Model | Engine Type | Max Payload (lbs) |
---|---|---|
Peterbilt 579 | Diesel | 80,000 |
Peterbilt 389 | Diesel | 80,000 |
Peterbilt 567 | Diesel | 80,000 |
Peterbilt 220 | Diesel | 26,000 |
Comprehensive Parts and Accessories
In addition to their selection of trucks, The Peterbilt Store offers an extensive inventory of parts and accessories to keep your vehicle running smoothly. From engines to electrical systems, you’ll find everything you need right here.
What Parts Do They Offer?
- Engines
- Transmission systems
- Brakes and suspension components
- Interior parts and accessories
Exceptional Maintenance and Repair Services
The Peterbilt Store Knoxville doesn’t just sell trucks; they also offer exceptional maintenance and repair services. Regular maintenance is crucial to ensure the longevity and performance of your vehicle.
Types of Services Available
- Routine maintenance (oil changes, tire rotations)
- Major repairs (engine overhauls, transmission work)
- Diagnostics and troubleshooting
- Custom modifications
Tips for Service Visits
To ensure a smooth service visit, consider the following tips:
- Schedule your appointment in advance to ensure availability.
- Keep a detailed service history to discuss with your technician.
- Ask about any available promotions or discounts on maintenance services.
- Consider joining their loyalty program for additional perks.
Financing and Sales Process
Purchasing a truck is a significant investment, and The Peterbilt Store understands that. They offer various financing options tailored to meet the needs of individual buyers and businesses alike.
Financing Options
Potential buyers can explore options such as:
- Low-interest loans
- Leasing options
- Flexible payment terms
Understanding the Sales Process
The sales team at The Peterbilt Store is committed to making your buying experience seamless. Here’s how the process typically works:
- Initial consultation to determine your needs.
- Test drives of select models.
- Financing discussions and applications.
- Finalizing the purchase and delivery arrangements.
Customer Testimonials
Customer feedback is essential in understanding the quality of service at The Peterbilt Store. Here are a few testimonials from satisfied clients.
Positive Feedback Examples
“The team went above and beyond to help me find the perfect truck for my business. Highly recommend!” – John D.
“Their service department is the best! My truck was back on the road in no time.” – Sarah T.
Community Engagement and Support
The Peterbilt Store in Knoxville is not just a business; it’s an integral part of the local community. They actively engage in various initiatives aimed at supporting local organizations and events.
Local Sponsorships and Events
The store participates in and sponsors numerous community events, including:
- Local truck shows and expos
- Charity events
- Job fairs
Frequently Asked Questions (FAQ)
1. What brands of trucks are sold at The Peterbilt Store Knoxville?
The Peterbilt Store primarily sells Peterbilt trucks but may also offer other brands of used trucks based on availability.
2. Do they provide warranties on their trucks?
Yes, new trucks typically come with manufacturer warranties, and the store can discuss extended warranty options as well.
3. How can I schedule a service appointment?
You can schedule a service appointment by calling the store directly or using their online appointment scheduling tool on their website.
4. Is financing available for used trucks?
Yes, financing options are available for both new and used trucks at The Peterbilt Store.
5. Can I test drive a truck before I buy it?
Absolutely! Test drives are encouraged so you can find the perfect truck that suits your needs.
6. What should I bring when I visit for financing options?
It’s helpful to bring your driver’s license, proof of income, and any relevant financial documents to expedite the financing process.